
FAQ
What are the benefits of booking with you instead of directly with the hotel?
In short, you pay the best available price, but with all the added benefits and personal service. More value for less money.
Does it cost extra to book through you?
No. My services are complimentary for you. Rates are the same or even lower as Accor’s website – but with exclusive added perks.
What are the cancellation policies?
Most flexible rates allow free cancellation up to 24–48 hours before arrival. Prepaid or non-refundable rates cannot be changed or refunded. I’ll always confirm the specific terms for your booking.
How are payments and guarantees handled?
A valid credit card is required to secure the reservation. Payment is usually made at the hotel during your stay. Some hotels may place a temporary pre-authorization hold, which is released after check-out.
Do I still earn ALL points and elite status benefits?
Yes, your ALL – Accor Live Limitless points, nights, and elite status are fully honored.
Which hotel brands can I book through you?
I offer bookings at Accor’s luxury portfolio, including Raffles, Fairmont, Sofitel, Sofitel Legend, Banyan Tree, Mondrian, SO/, Delano, SLS, and more. For a full overview, I kindly ask you to check the page ‘Destinations’'.
Can you help me plan beyond the hotel stay?
Yes. I tailor every detail – from your preferred room type to special requests – and I can advise on dining, spa, and unique experiences.
How do changes or modifications work?
Changes depend on the rate booked. Flexible rates can usually be modified, while prepaid rates cannot. I manage all adjustments directly with the hotel.
What if I book multiple rooms under one reservation?
Accor Live Limitless (ALL) loyalty benefits automatically apply to your own room. Other rooms may receive perks at the hotel’s discretion.
How far in advance should I book?
For the best availability and upgrades, I recommend booking early. Last-minute bookings are possible, but depend on availability.
How do I book with you?
Simply reach out to me directly with your travel dates and preferences, and I will handle the rest.
E-mail: info@luxuryholidayagent.com
Mobile Phone/Whatsapp: +31 6 10 23 89 84